Join online and offline approaches to create a rounded, comprehensive customer contact strategy.
Tailored, brand-aligned marketing enables the sending of automated responsive HTML emails, text messages and mail direct to customers.
Whether you are an OEM, Dealer Group or single site, our contact centre functionality streamlines the call process by combining and presenting contact events together where appropriate. Through this approach, it becomes easy to facilitate the improvement of staff efficiency and the customer experience. Taking this one step further, we can also join sales and aftersales contacts for an even better experience and more efficient, holistic approach.
By using the latest technology to track customer website browsing behaviour, we join the online with the offline, providing you with leads based on which customers are the most likely in the market to buy or book right now. By using data in an intelligent way, we also present and prioritise those most likely to convert, improving productivity, retention and long-term profitability.
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