Make the right call, at the right time.
Through our CRM functionality, we set clear guidance for daily priorities and streamline the customer contact process. Through combining and presenting contact events and mining rich customer data, staff efficiency is improved as well as resulting in a more seamless customer experience. We can also join sales and aftersales contacts together, presenting an even better process, delivering significant efficiencies across the board and positively influencing sales conversions. Our other programmes identify and target profitable customers with personal and relevant communications to achieve real results. Through a combination of digital marketing services delivered through trigger or timeline-based processes, your customers can be contacted at the optimal time when they are most likely to purchase.
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